Our respite at-homecare services are called upon to provide care and assistance when a loved one or relative may need a break from their caring role.
We can provide peace of mind that your loved one’s care needs are taken care of in the event you are taken ill or taking a short term break to focus on your wellbeing.
We specialise in providing a highly personalised at-Homecare service to individuals and their loved ones. We consider all of you, our clients, as members of our extended family and in ensuring your ever changing needs are continually supported, we hope, a long and supportive friendship.
Understanding your at-Homecare needs
Our initial meeting with you and one of our management team, will enable us to understand how you would like us to support your needs living within your own home.
This will help us agree on a person centred support plan that our at-Home carers will complete on visiting you at home.
We are aware that your needs will continually evolve as time catches up with us all. To this end, our at-Homecarers are asked to report any changes that they have observed.
If you feel that you would like to discuss with us any changes to your support plan, please contact us and we will help to fufil your wishes.
“My father is definitely, totally and utterly happy with the carers. They treat him very well, with respect and observing his dignity. He feels safe, they help him with medication. They always wear their PPE. If they are going to be slightly late, they ring and let us know. That’s fine with me.”
Types of Respite Care
Daily Respite Care
Daily respite care is available from one hour a week to multiple visits each day. The care we will provide your loved one will be dependent on the level of care you require. Our aim is to ensure your care preferences are understood so that your peace of mind can be assured whilst entrusting us with your respite care..
Specialised Respite Care
Conditions such as dementia, multiple sclerosis, Parkinson’s and stroke recovery all typically require more specialist respite care. All of our experienced care team are trained to provide specialist care.
Companionship Respite Care
Sometimes you may need to run errands or meet a friend for lunch. Our companionship respite care, will ensure that your loved one’s care needs are completed, providing you the peace of mind to help you do activities that you enjoy.
Typical respite at-Homecare tasks
Support at Meal Times
Supporting in Social Activities
The care services that Barnet Carers Centre provides are regulated and inspected by the Care Quality Commission. We were inspected in June 2021 and were rated as Good.
People told us that staff were kind and caring. Comments included “The staff are kind, caring and respectful observing his privacy and dignity.” And “They treat him with dignity and respect, love and compassion.”
Staff we spoke with were knowledgeable about people’s preferences, personalities and things that were important to them. This indicated staff had caring relationships with the people they looked after.
Staff told us that they had enough time to engage with people to make sure that each person had everything they needed
Staff comments include “I’m always kind and just simply respect people” and “We make sure we have time for them, hold their hand if necessary to encourage and reassure them.”
Some of our at-Homecarers have been with us for many years, supporting clients with their needs whilst remaining in their own homes.
Whilst we believe a client and an at-Homecarer should be allocated together to build a bond of trust and friendship, we like to take the continuity of care idea to the next level. By ensuring that you get to know more than one off at-Homecarers ensures that the quality of care is continued, should a particular at-Homecarer may be on holiday or ill.
Training for at-Homecarers
All our at-Homecarers have completed training across a broad range of homecare related aspects from Equality & Diversity through to Dementia Awareness training. Refresher courses are also attended to ensure that all our at-Homecarers’ knowledge is current.
at-Homecarers as your friends
Companionship may be a specific care task you or your loved one may be requiring. Our at-Homecarers are asked to provide a listening ear whenever they can – as we want to get to know you better in terms of your likes and dislikes or what may be troubling you.
All our at-Homecarers are expected to treat you with dignity and respect, as if they were a guest in your home. They will arrive on time and ensure that the care tasks are completed, with a level of politeness we all come to expect.