Our values & principles

Barnet Home Carers works with a clear set of values that are placed in front and centre of everything we do.  We plan and carry out our work based on these values and we expect all of our staff to sign up to them and work by them.

Outlined below are our organisational values:

 

Compassion

We will treat all of the people we work with and for with compassion and genuine care.

Respect

We will treat all of the people we work with and for with the utmost respect and dignity.

Togetherness

We will work together with individuals and organisations to make sure that we are fulfilling our values and working towards a community that cares.

Transparency

We will be clear and open in all of our dealings with everyone. We will not hide anything and we welcome feedback to improve our service.

Integrity

We will do what we say we will do at all times. We can be trusted to deliver the services we have undertaken.

Service

Service to individuals and service to the community lies at the heart of what we do as an organisation.

You have the right to…

 

have care and support provided which is appropriate to your needs

be supported by staff who are properly trained and who provide care in a friendly, caring and respectful manner

be treated as an individual, and to make your own decisions

request a review of your support/care package at any time

have the choice of living in your own home

decide who will and who will not enter your home

have your values, beliefs and chosen lifestyle respected at all times

have personal privacy for yourself and your belongings and affairs

be listened to at all times and to have your thoughts, opinions and attitudes respected and considered

have your values, beliefs and chosen lifestyle respected at all times

have your personal dignity respected at all times

be encouraged and supported to be as independent as possible

be encouraged and supported to be as independent as possible

participate as fully as possible  in developing your support/personal care plan

have your personal dignity respected at all times

not be discriminated against for any reason such as race, age, colour, religion, sexual orientation, physical and financial circumstances and to have all such needs respected and accepted

The care services that Barnet Carers Centre provides are regulated and inspected by the Care Quality Commission.  We were inspected in October 2017 and were rated as Good.

Everyone we spoke with said they thought they were treated with respect and had their dignity maintained.

Staff, we spoke with, were very clear that treating people well was a fundamental expectation of the service.

Staff comments include “I’m always kind and just simply respect people” and “We make sure we have time for them, hold their hand if necessary to encourage and reassure them.”

Your Home Care Starts Here

Enquire about your future homecare today.

Or call — 0203 995 1909

Come and work for us...Great pay and a great place to work

We are currently looking for experienced at-Home Carers.  We offer the London Living Wage plus incentives (£10.75-£13 per hour) as well as ongoing training, pension, excellent support and a great place to work.  Many of our staff have been with us for over a decade so we must be doing something right!